We appreciate you need not only a great product but a great service too so we do everything we can to get your order out to you the same day we receive it, on a next-day delivery basis.
Plus we can store a number of delivery addressess on your account so you can have it delivered to a place that suits you each time.
We also photograph every parcel before we seal it so if we make a mistake (and we try very hard not to) we can rectify it immediately without any fuss or quibbling.
We know if we do this you are more likely to recommend us to your friends, and your recommendations are what keeps us in business.
We are also available to answer any questions you may have on our food, delivery or any other aspect of the company via our contact us page or you can speak to a real human being on 01994 230515.
Please also consider signing up to our newsletter service - we only send them every month or so but they're a useful way of keeping up with the latest products and they're full of interesting snippets about dog nutrition and health generally.
We also have a NEW product review feature, so please send one in if you can. It's a great way to help other people decide which food is right for their dog - and we'd love to hear what you think too.